Your key metrics can also be displayed as charts and graphs. For example, case types or cumulative numbers over the day, week, or month can be effectively visualised graphically.
Onboarding System
Ensure that every employee gets a good start in their new job by having an onboarding system that is synchronized between different departments.

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Some of our clients
We create innovative system solutions tailored to the client's business.
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We support you throughout the entire process
For you to get value from system support, you need a well-developed process that is established in the organization – something we can help you with!
We begin with a current state analysis where we dive deep into your process to identify gaps and opportunities. Then we work together to develop a solution that both improves and streamlines your onboarding and offboarding process, ensuring that employees thrive from day one.
Our extensive experience in business development and expertise in system solutions for onboarding makes us a reliable partner regardless of which phase you are in.
More features in an onboarding system
Predefined workflows
Automate onboarding and offboarding with predefined workflows. We help you set up how a case is triggered, which roles are involved, what happens at each step, and how it is closed.
Support for branching
All workflows can be configured with branching and merging, where process steps follow one or multiple potential paths. This allows even the most complex onboarding process to be fully automated.
Process overview
The process overview provides a clear picture of the number of cases in each status. Cases that have exceeded the waiting time threshold for their current status are displayed separately, allowing you to quickly identify deviations from set targets.
Simplify with pre-filled fields
Automate, streamline, and ensure quality in the manual steps of the onboarding and offboarding process with intelligent forms. Pre-filled fields help prevent incorrect or unreasonable entries.
Dynamic workflows
ChatGPT said:
Monitoring of stalled cases
Each process step is linked to a "must be handled within" setting. If a case remains in a step longer than this, it appears on the monitoring/alert list and the relevant person or group is notified.
Charts and graphs
Reminders and notifications
Ensure that no important activities or steps are missed by using automated notifications and reminders that indicate when and who should perform each task.
Customer cases
Would you like to know more about what Multisoft can do for your organization?
Knowledge Bank
Curious to know more? Read our blog posts and cases about everything from case management to other smart system solutions.
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