An order management system tailored to your business
Take your order management and logistics to the next level with automation, smart inputs, and integrations that match your system requirements.
Want to know more about order management systems? – We respond quickly!
Some of our clients
We create innovative system solutions tailored to the client's business.
4.7 out of 5 NKI Over 400 systems implemented
Customized and flexible
Our platform Softadmin® is customized according to your specific order management process. We have delivered solutions for everything from simple order flows to complex processes with inventory management, delivery tracking, and integration with business systems.
Features for all types of order management
Your system is configured to fit your specific process. Here are some common features that our order management systems handle.
Supplement cases with documents
Allow users to attach supplementary files to a case. Documents can be in any format.
Leverage your data
With accurate decision-making data and customised reports, you can make critical decisions without delay or errors. Make the right decisions in real time.
Process overview
The process overview provides a clear picture of the number of cases in each status. Cases that have exceeded the waiting time threshold for their current status are displayed separately, allowing you to quickly identify deviations from set targets.
Spara resurser till annat än administration
Spara kostnader genom minskad administration, felrättning och dubbelarbete. Frigör tid åt kreativa arbetsuppgifter genom effektiva arbetsflöden och automatisering. Gör orderhanteringen till en konkurrensfördel.
Built-in integration capabilities
If your master customer database is in another system, the order system can instead be integrated with the existing system, automating the management of the customer database. Experience integration without limits.
Monitoring of stalled cases
Each process step is linked to a "must be handled within" setting. If a case remains in a step longer than this, it appears on the monitoring/alert list and the relevant person or group is notified.
Simplify with pre-filled fields
Automate, streamline, and ensure quality in the manual steps of the case management process with intelligent forms. Pre-filled fields help prevent incorrect or unreasonable entries.
Dynamic forms
Specify what should be recorded for each case or process. Using an unlimited number of text fields, dropdown lists, and checkboxes, you can customise your forms to work exactly as you need at every step of the process.
Order management systems, quickly delivered, without hassle
We meet your specific needs with our modular platform Softadmin®. This allows us to quickly and efficiently deliver a future-proof, flexible, and scalable order management system.
With extensive experience in developing order solutions that handle everything from simple automated order flows to complex integrations with inventory and logistics systems, we are confident that we can deliver a solution perfectly tailored to your business.
A leading-edge partner
At Multisoft, we are proud of our nearly 30-year history and the more than 400 unique systems we have delivered. We believe that satisfied employees create satisfied customers and have been recognized several times by Great Place to Work as one of Sweden's best workplaces. For us, automation, participation, and long-term focus are central.
Customer cases
Would you like to know more about what Multisoft can do for your organization?
Knowledge Bank
Curious to know more? Read our blog posts and cases about everything from order management systems to other smart system solutions.