Multiple Solutions in One Business System

Key Advantages of the New System:

• A Customized Solution for Multiple Processes
• Simplified Project and Case Management with Less Administration
• Automated Invoicing and Streamlined Cost Tracking

Challenge

FocusNeo wanted a system that could merge and replace several different system solutions into one, with customized functionality for case management.

FocusNeo is an innovator in its industry, which also means that the business needs to be flexible and able to meet new demands and technologies.

"Previously, we had Superoffice as CRM, an external sign database, external time reporting, and a plethora of different Excel sheets. We needed to merge several systems into one," says Mikael Granöö, CEO of Focus Ljusreklam.

Mikael Granöö was the CEO of Focus Neo from 2000-2013, but is now the CEO of the parent company Focus Ljusreklam AB. In search of a suitable supplier that could both replace existing solutions and merge them into one solution, Mikael also sought a solution for case management. All this at a reasonable price.

"Multisoft's solution felt modern, and we felt comfortable with the reception we received. Additionally, the price suited us well."

During the implementation, Mikael Granöö was very involved in his role as the client and requirement specifier, while the business could continue to focus on its tasks.

However, he was careful to let the business have an influence. "The entire business is, in many ways, involved in this solution. The users have been involved from the start and provide suggestions for improvements. It feels important."

"It is a modern solution with a well-adapted database. The users feel comfortable with the solution, and we receive good support from Multisoft when needed. The system is never down."

- Mikael Granöö, CEO of Focus Ljusreklam

Challenge and Solution

Merge and replace several different system solutions into one, with customized functionality for case management.

Quotation Preparation, Calculation

Quotations are created based on purchases and sign registers, with the ability to calculate internal costs and suitable prices based on estimates, item and sign prices, or more advanced custom-built calculation functionality.

Order and Planning

For small projects, orders can be created directly when the project is created in the system.

Resource Planning of Installers

In the planning component, projects can be allocated to installers.

Billing

Invoice data is created based on completed orders and exported to the financial system. Automation of accounts based on the country of sale and the country of delivery.

Integration with Financial System

Export of Orders, Addresses, and Invoices

Sign Register

Register of all signs in the system, with images and documents. Completely flexible options to define which sign properties should be stored.

Customer Pages

On the customer's pages, Focus customers can, for example, go in and see which projects and signs have been and will be installed.

Value

A system solution that reduces administration for users and creates marketing value for FocusNeo's customers with customer-focused functionality.