Case Study: Temporary Space Nordics (TSN)
Temporary Space Nordics (TSN) is a problem-solver with people at the center! Since the 1980s, they have helped companies across a range of industries relocate all or parts of their operations to temporary facilities.
From manual processes to digital with customized system solutions
Multiple solutions in one system
- Reduced manual work and administration for depreciation and inventory management
- Simplified follow-up with the ability to generate reports and statistics
- All information gathered in one place, improving collaboration and transparency
Challenge
In recent years, Temporary Space Nordics has grown significantly, both organically and through acquisitions, creating the need for more structured processes. There was a need to gain an overview of ongoing, upcoming, and completed projects, as well as to gain control over the modules that the temporary facilities are built from and everything included in those modules. With that control also comes the ability to monitor utilization rates and identify opportunities to improve efficiency.
The collaboration with Multisoft began with a needs analysis led by Multisoft’s process experts who, together with TSN’s management and users, digitized yesterday’s manual processes with a focus on transparency and collaboration through shared information. An information model was created that the business could recognize and understand. Gradually, the requirements became clear for what the system should be able to handle.
"Multisoft’s project model makes you feel secure; you know what is happening and who is responsible for what from start to finish," says Marcus Agelii at Temporary Space Nordics.
"The system from Multisoft has enabled us to take several steps toward automating critical processes."
- Marcus Agelii, Head of IT at Temporary Space Nordics
Customized system solution
The solution for TSN was a customized project management and booking system. Each project consolidates bookings of modules, personnel, and items that a customer rents at a given location and for a specified period. The project follows a predefined process governed by status transitions and changes, and the dialogue during the project is documented centrally in the system.
All projects can be connected to the financial system via a project number that can be retrieved once the contract is signed, enabling the integration of data such as depreciation of modules.
The implementation phase began with a site visit where the business experts in the project team presented "how it actually works in practice." This made it clear that TSN’s domain experts would be key to a successful project.
With a transparent, tailored solution, the sales team can now produce a larger share of the documentation on their own. This reduces time spent by project and construction managers and increases transparency.
Because the solution is built entirely around TSN’s operations and requirements, the system contains only what the company actually uses and employs terminology that users recognize. This reduced the need for training during the implementation project and enabled users to get up and running with the system very quickly.
"The process from start to finish was very smooth, and we felt at ease all the way through," says Marcus Agelii at TSN.
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