This page contains information on how we handle personal information on our website. That is, information which, on its own or together with other informational sources, can be used to identify, localize and contact an individual. Please read our integrity policy for more information on how we gather, use, protect or in other ways handle your personal information.

What kind of information do we store?

When filling out a contact form on our website you may be asked to include your name, company name, e-mail address, telephone number, webpage, or other details.

When do we gather information?

Your information is collected when you fill out a contact form, use the live chat or in other ways provide information on our website.

What is the purpose of gathering information?

The information you leave out helps us in two ways:

  • We can customize your experience when visiting our website and deliver the content and offers most suited to you and your interests.
  • We can improve our website and make it more useful for you.

Why do we ask for your email?

  • So that we can send you information that may be of interest, e.g., newsletters, responses to requests and/or questions that you may have.
  • So that we can add it to our mailing list and follow up with past customers via e-mail.

Can I unsubscribe from Multisoft’s mailing list?

Yes, you can unsubscribe to our mailing list at any point by clicking “unsubscribe” or “avregistrera”. You can also e-mail us at

How do we protect your information?

Your personal data is stored behind secure networks and is only accessible to a few persons with special access. These persons are obliged to keep the information in question strictly confidential. Additionally, all sensitive information that is transported is encrypted via SSL (Secure Socket Layer technology).

We implement a wide variety of safety measures, put in place for when a user leaves, submits, or requests access to their own information, in order to secure your personal information. Any possible transaction of information (for e.g., a lecture or other event) is completed and delivered via a partner and is neither stored nor processed using our own servers.

For how long do we store collected information?

We keep your personal information as long as it is needed in order for us to provide the services which you have signed up for or which match your interests. We aim to delete all personal information that is no longer used for the purpose for which it was collected. We also aim to not keep this data for longer than two years. Multisoft can, however, store information longer if required for legal purposes. De-identified data may be stored for statistical purposes.

Does Multisoft use cookies?

Yes, read more about our cookie management here.

Third-party Data

We do not sell, exchange, or otherwise trade your personal information to any external parties.

Third Party Links

We neither include nor offer external products or services on our website.


Google’s ad policy or “Google’s Advertising Principles” have been put in place in order to give visitors a more positive experience. Read more about Google Adwords policy here.

We have implemented the following:
We, along with third parties such as Google, use first-party cookies (e.g., Google Analytics cookies) and third-party cookies (like Hotjar and Leadfeeder cookies) or other third-party identification together in order to gather information on users’ ad interaction relating to our website.

How do we handle our website’s DNT-signals?

We respect DNT-signals and DNT. We do not plant cookies or use ads when a DNT-signal is put in place.

Does our website allow third-party behavioural tracking?

Yes, we allow third-party behavioural tracking.

To opt out

As a visitor you can decide your own preferences regarding how Google advertises to you by adjusting your Google Ad account settings. Alternatively, you can opt out by visiting Network Advertising Initiative Opt Out’s page or by using the Google Analytics Opt Out browser extension.

Contact us

You are always invited to contact us if you have any questions pertaining to our integrity policy or data storage. Contact us via:

  • Telephone: +46(0)855777810
  • E-mail:

Personal data assistant

This website is operated and maintained by The Generation Webbyrå in Stockholm. In the presence of personal data, these are technically handled in the company's server halls with physical location in Stockholm. The website is patched and maintained daily in accordance with current web standards in order to continuously maintain the highest possible level of security.

This website uses cookies

Cookies ("cookies") consist of small text files. The text files contain data which is stored on your device. To be able to place some type of cookies we need your consent. We at , corporate identity number use these types of cookies. To read more about which cookies we use and storage duration, click here to get to our cookiepolicy.

Manage your cookie-settings

Necessary cookies

Necessary cookies are cookies that need to be placed for fundamental functions on the website to work. Fundamental functions are for instance cookies that are needed for you to use menus and navigate the website.

Functional cookies

Functional cookies need to be placed for the website to perform in the way that you expect. For instance to remember which language you prefer, to know if you are logged in, to keep the website secure, remember login credentials or to enable sorting of products on the website in the way that you prefer.

Statistical cookies

To know how you interact with the website we place cookies to collect statistics. These cookies anonymize personal data.

Personalization cookies

In order to provide a better experiance we place cookies for your preferances

Ad measurement cookies

To be able to provide a better service and experience we place cookies to tailor marketing for you. Another purpose for this placement is to market products or services to you, give tailored offers or market and give recommendations on new concepts based on what you have bought from us previously.

Ad measurement user cookies

In order to show relevant ads we place cookies to tailor ads for you

Personalized ads cookies

To show relevant and personal ads we place cookies to provide unique offers that are tailored to your user data