This page contains information on how we handle personal information on our website. That is, information which, on its own or together with other informational sources, can be used to identify, localize and contact an individual. Please read our integrity policy for more information on how we gather, use, protect or in other ways handle your personal information.

What kind of information do we store?

When filling out a contact form on our website you may be asked to include your name, company name, e-mail address, telephone number, webpage, or other details.

When do we gather information?

Your information is collected when you fill out a contact form, use the live chat or in other ways provide information on our website.

What is the purpose of gathering information?

The information you leave out helps us in two ways:

  • We can customize your experience when visiting our website and deliver the content and offers most suited to you and your interests.
  • We can improve our website and make it more useful for you.

Why do we ask for your email?

  • So that we can send you information that may be of interest, e.g., newsletters, responses to requests and/or questions that you may have.
  • So that we can add it to our mailing list and follow up with past customers via e-mail.

Can I unsubscribe from Multisoft’s mailing list?

Yes, you can unsubscribe to our mailing list at any point by clicking “unsubscribe” or “avregistrera”. You can also e-mail us at

How do we protect your information?

Your personal data is stored behind secure networks and is only accessible to a few persons with special access. These persons are obliged to keep the information in question strictly confidential. Additionally, all sensitive information that is transported is encrypted via SSL (Secure Socket Layer technology).

We implement a wide variety of safety measures, put in place for when a user leaves, submits, or requests access to their own information, in order to secure your personal information. Any possible transaction of information (for e.g., a lecture or other event) is completed and delivered via a partner and is neither stored nor processed using our own servers.

For how long do we store collected information?

We keep your personal information as long as it is needed in order for us to provide the services which you have signed up for or which match your interests. We aim to delete all personal information that is no longer used for the purpose for which it was collected. We also aim to not keep this data for longer than two years. Multisoft can, however, store information longer if required for legal purposes. De-identified data may be stored for statistical purposes.

Does Multisoft use cookies?

Yes, read more about our cookie management here.

Third-party Data

We do not sell, exchange, or otherwise trade your personal information to any external parties.

Third Party Links

We neither include nor offer external products or services on our website.


Google’s ad policy or “Google’s Advertising Principles” have been put in place in order to give visitors a more positive experience. Read more about Google Adwords policy here.

We have implemented the following:
We, along with third parties such as Google, use first-party cookies (e.g., Google Analytics cookies) and third-party cookies (like Hotjar and Leadfeeder cookies) or other third-party identification together in order to gather information on users’ ad interaction relating to our website.

How do we handle our website’s DNT-signals?

We respect DNT-signals and DNT. We do not plant cookies or use ads when a DNT-signal is put in place.

Does our website allow third-party behavioural tracking?

Yes, we allow third-party behavioural tracking.

To opt out

As a visitor you can decide your own preferences regarding how Google advertises to you by adjusting your Google Ad account settings. Alternatively, you can opt out by visiting Network Advertising Initiative Opt Out’s page or by using the Google Analytics Opt Out browser extension.

Contact us

You are always invited to contact us if you have any questions pertaining to our integrity policy or data storage. Contact us via:

  • Telephone: +46(0)855777810
  • E-mail:

Personal data assistant

This website is operated and maintained by The Generation Webbyrå in Stockholm. In the presence of personal data, these are technically handled in the company's server halls with physical location in Stockholm. The website is patched and maintained daily in accordance with current web standards in order to continuously maintain the highest possible level of security.