System Solutions for MedTech

We make efficient systems that eliminate repetitive administration and increase efficiency.
Save time with a MedTech solution that is compatible with all rules and regulations.

A long-term partner for companies in medicine and health technology

Step inside a partnership with someone who knows your industry. We contribute with rich experience and clear processes – all to make sure that you feel comfortable from the beginning, from initial requirements gathering to delivery.

Nobody knows your company better than you. At Multisoft we transform and implement your new business solution when and in the way it works for you. As your business grows and develops, so does your solution. With a flexible system with smooth integration, we enable fast adaptation to new MDR and MedTech rules, regulations, and requirements. No need to worry about your system becoming outdated – with a customizable solution, your business management stays efficient long-term.

Psst… We know that many users think that it is frustrating to have all menu options visible at once when they only use a few. With an individually designed solution we make sure that your system is based on access and roles – that way you no longer have to deal with unnecessary options or interruptions.

Solutions supporting MDR requirements

Structured cloud-based registry with an overview of all items including classifications, UDI-DI-numbers,
MedTech regulatory requirements for storage/transportation, documents, reports, complaints, incidents, and much more
Serial numbers for each item, whether already delivered to a customer or in storage
Smooth registration at delivery by scanning UDI-barcodes
Overview and track completed service matters for every using serial numbers
Easy tracking of specific batches – simplified recall
Send newsletters to customers with information about specific items, issues, recalls, improved substitutes, directly from the system

Integration

Explore and develop new ways of sharing information with others with an integrated platform and reach new goals by growing your business.

Infinite users

Include and add as many users as you want – your new customizable solution has no limits. Reach targets and goals together as a team.

Flexibility

Business targets have a short shelf life – especially in MedTech. With an adaptable system you can always stay ahead of ever-changing requirements and goals. And with a system supporting at every step.

Powerful automation

Eliminate unnecessary and demanding administration by automizing your processes. Say goodbye to duplication and hello to more time for development and growth.

Functions that boost opportunity and growth in MedTech

CRM

See all important information in one place – contact and client information, documents, insights, and communication. We deliver MedTech optimized CRM systems.

Contracts and deals

Gather and store all signed contracts in one place. Automated reminders let you know when contracts are about to expire or need renegotiation. Deal with service contracts and ensure that projects are running smoothly from appointment and billing to follow-up and analysis.

Complete overview

With all important information in one place, with or without integration, overview has never been easier and more user friendly. Access data, insights, reports, and export information Excel or BI tools efficiently.

Air-tight integration

Integrate booking with billing, storage management or case management. Access everything you need with easy integration with thousands of systems and webpages.

Order management

We make sure that you do not lose out on any step of the process – order management, quotes, orders, and invoices are all connected and easily accessible. Choose whether you want all functions in one system or integrated as part of several solutions.

Storage management

Delivering the right items rapidly = happier clients. By connecting storage management to quotes, orders, and billing we deliver a complete step-by-step management from order and purchases to delivery – all in one system.

Finance and billing

Integrated billing and finance management, either as a module or a third-party program, makes sure that you never lose out on time or resources. Oversee customer engagement and save time in the process.

Service and scheduling

Create checklists and schedule work in CRM. Softadmin operates instinctively so that you can make use of time reporting systems, notifications, and control inventory and stock withdrawal, as well as registration in real-time.

MDR-compliance

Comply with MDR requirements and demands with item registries including classification, UDI-DI-numbers, serial numbers, and quality regulation requirements. Register and track deliveries, complaints, and incidents at an accelerated pace.

Case management

Being able to deal with cases like any other customer related tasks generates synergy effects and is beneficial to everyday work. Give co-workers and employees proactive support and follow up for increased quality.